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Our Mission

“A Caring Community Which Values and Fosters the Worth and Lifestyle of All”


Our Vision

Trinity Village will be a dynamic community leader, fostering a compassionate and engaging holistic lifestyle in an eco-friendly environment, through best practices, partnerships, research and innovation.


Our Values


We Value People

We are a family of caring individuals, committed to serving our residents, their families, our staff, our volunteers and our communities.
Corporately, we promote a sense of belonging through honest, open communication and teamwork.
We serve the interests of Trinity Village in conjunction with The Ministry of Health and Long Term Care, Retirement Homes Regulatory Act and Lutheran Homes Kitchener - Waterloo


We Value Excellence

We embrace change to delight those we serve.
Corporately, we are committed to continually improving our services, balancing the needs of residents and staff with good stewardship and accountability.
Individually, we welcome innovative initiatives that are openly evaluated, helping us to foster a learning and results-oriented environment.
Through best practice, research, innovative technology and the accreditation process for the continuous improvement of services.
Through the use of feasible eco-friendly initiatives.


We Value Integrity

We practice honest and ethical leadership and management.
Corporately, we create a trusting environment by being transparent and open, and by being true to our words.
Individually, we serve in an honourable manner, saying what we mean and meaning what we say.  We are accountable for our decisions and choices.


We Value Partnerships

Co-operation and collaboration are intrinsic to the way we grow and manage risk.
Corporately, our success is achieved in partnership with our residents, staff, volunteers, community and funders.
Individually, we actively cultivate relationships with partner groups and organizations to increase knowledge, resources and learning.


Our Philosophy

Trinity Village has adopted the Eden Alternative as the guiding philosophy of care. The Eden philosophy is based on 10 principles that, when followed, provide guidance on how we can help elders continue living meaningful lives when they become too frail to live independently. It creates an environment that reduces feelings of loneliness, helplessness and boredom experienced by many elders living in care homes.

Eden provides elders with opportunities to be respected and honoured for their wisdom. It provides them with opportunities to give back to their community and to be engaged in activities they find meaningful every day. It fosters an environment where elders want to live, where families want to visit, and where staff wants to work.


Eden Principles

The ten Eden philosophies of care include:

The three plagues of loneliness, helplessness, and boredom account for the bulk of suffering among our elders.

An elder-centred community commits to creating a human habitat where life revolves around close and continuing contact with plants, animals, and children. It is these relationships that provide the young and old alike with a pathway to a life worth living.

Loving companionship is the antidote to loneliness. Elders deserve easy access to human and animal companionship.

An elder-centred community creates opportunity to give as well as receive care. This is the antidote to helplessness.

An elder-centred community imbues daily life with variety and spontaneity by creating an environment in which unexpected and unpredictable interactions and happenings can take place. This is the antidote to boredom.

Meaningless activity corrodes the human spirit. The opportunity to do things that we find meaningful is essential to human health.

Medical treatment should be the servant of genuine human caring, never its master.

An elder-centred community honours its elders by de-emphasizing top-down bureaucratic authority, seeking instead to place the maximum possible decision-making authority into the hands of the Elders or into the hands of those closest to them.

Creating an elder-centred community is a never-ending process. Human growth must never be separated from human life.

Wise leadership is the lifeblood of any struggle against the three plagues. For it, there can be no substitute.